An Americano is espresso and hot water. One of those customer service moments where someone gets exactly what they ordered and loses their mind. Its my first comic so i'm keeping it simple.
Real complaints that have been made at a coffee shop. I'm pretty quick to help people out even if they didn't realize what they ordered. But to act so angry and entitled over a cup of coffee... Happens all too often. I'm also Including complaints of my own that I've come across whilst working.
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