Take the time she got mugged in the subway on her way to some coffee shop she truthfully couldn't afford. The mugger had snatched her purse but paused only ten feet from her. Shooting her a look, he opened it only to find nothing but two dollars and some gum wrappers inside. The guy returned the purse, actually apologizing to her before he went off to find another, wealthier victim. Talk about a crushing blow to someone's self-esteem.